Vague job descriptions
Short, unclear messages that don't tell you what you're actually walking into.
For plumbers & tradespeople
Better repair requests.
Less chaos before
the job even starts.
Bearmend sends clearer issue details, property context and photos ahead of the visit — so less time is wasted before the work begins, and less time is wasted chasing payment after.
JOB REF BM-2455
Direct Attendance
Dripping mixer tap — Edgbaston flat
Access confirmed · 3 photos attached · no rush job
Job offered to you
08:12
Accepted & time proposed
08:19
Visit confirmed by tenant
08:40
On the way / arrived
Thu, 10:00
Job closed, payment queued
10:52
PAYMENT QUEUED
The problem
Too many repair jobs start with poor information.
A one-line message like "leak in bathroom" rarely gives enough to prepare properly — so time gets lost before the work even begins.
Too much back-and-forth
Time spent clarifying basics over calls and messages instead of moving toward the work.
No structured context
Without photos, timing and access notes, good work starts from bad inputs.
What changes
A cleaner request flow, from acceptance to payment.
01
Receive a clear job
Issue, property context and photos arrive together, not spread across three messages.
02
Accept or decline
See the scope and proposed timing before committing — no obligation to take every job offered.
03
Confirm the visit
Access details and timing are agreed before you're on the road.
04
Do the work
Log before/after photos and work notes as you go — it closes the job faster on your end too.
05
Get paid
Payment is queued as soon as the job is marked complete and evidence is reviewed.
What we need from you
Straightforward requirements — no lengthy vetting process.
Public liability cover
Valid public liability insurance is required before your first job is assigned.
- Minimum £2m public liability
- Certificate uploaded at registration
- Renewal reminders before expiry
Trade-relevant certification
Relevant qualifications for your trade — Gas Safe, City & Guilds, NVQ or equivalent, as applicable.
- Certification checked at onboarding
- Gas/electrical work requires current registration
- General handyman work — trade references accepted
Before & after photos
Photo evidence on every job is how we (and your client) know the work was done.
- Before photos on arrival
- After photos on completion
- Uploaded through the job link — no extra app
Who it's for
Built for trusted tradespeople and repair specialists.
Plumbers
Leaks & drainage
Leaks, drainage, boiler and general plumbing requests with better context before you arrive.
Multi-trade
General repairs
Property-side requests that need clearer triage and structured follow-up.
Handymen
Small jobs, done well
Minor installs, sealing and making good — jobs sized for a single visit.
Growing outfits
Building capacity
Start with clearer requests and build toward more structured, recurring work over time.
Getting paid
Fixed terms, no chasing an invoice into a black hole.
Payment is queued once a job is marked complete and photo evidence is reviewed — not once someone remembers to process it.
Payment Summary
BM-2455
Job valueAgreed before work starts
MaterialsReimbursed with receipts
TriggerJob marked complete + evidence
Payout windowFixed, agreed at onboarding
StatusPayment queued