Bearmend arranges, completes and documents repair jobs for letting agents, block managers and maintenance companies — so nothing sits half-finished, unphotographed or unaccounted for.
Send the job once. Get a closed ticket with evidence, not a thread of missed calls.
One reference per issue, visible status, no chasing leaseholders for updates.
Repairs handled end to end without hiring, scheduling or supervising anyone.
Overflow cover across Birmingham and the West Midlands when your own team can't reach it.
Send us the job. We arrange, complete and document it — whichever of these fits how the work needs to be attended.
A Bearmend contractor attends and completes the work directly — no handoff, no third party to chase.
You pass us the job. We scope it, brief the tenant, find the right tradesperson and see it through to a closed, documented file.
Local capacity for maintenance and FM companies when their own team can't reach a job in time.
Property, contact, issue and access details — by form, email or WhatsApp.
We confirm scope, access and budget before anyone is booked in.
A vetted contractor is assigned and the visit is confirmed.
Costs, delays and approvals are handled without needing you on the phone.
A documented completion report — before, after, and what was done.
Before and after photos, work notes, materials, time on site and any approved costs — in one PDF, sent when the job closes.
Every job gets a single reference and a single point of contact — not a scattered chain of texts and calls.
Before and after photos and a written report are standard on every close-out, not something you have to request.
We assign and stand behind the tradesperson — you're not left managing an unfamiliar contact.
Anything beyond the agreed scope is confirmed with you before work continues.
We know the housing stock, the access patterns and the contractors who actually turn up.
Every job runs through the same operational system — nothing depends on memory or a spreadsheet.
No. Individual jobs can be sent and priced on a per-job basis. A retainer or fixed monthly arrangement is available for agents and companies with recurring volume, but it isn't required to get started.
Any cost beyond the agreed scope is submitted for your approval before the contractor continues. Nothing is invoiced that wasn't confirmed with you first.
Birmingham, Solihull, West Bromwich, Dudley, Walsall and Wolverhampton as core coverage, with other West Midlands areas available by arrangement.
Yes. We act as local capacity for maintenance and FM companies that don't have coverage in the West Midlands, on a per-job or ongoing partner basis.